Adding Writing Feedback Tools to Google Classroom

Research Synthesis
Prototyping

Client

Personal Project

Tools

Storyboarding
Lit Review
Personas
User Journey Map

Problem Statement

Google Classroom has the the potential to dramatically improve how teachers give feedback on student writing.

I was able to observe student writers for 5 years as a teacher.

Synthesizing that data and crosschecking it against literature on best practices would support better decision making about how to revise the existing interface.

1.

What are the key criteria for features that will help make writing feedback effective?

2.

Where in the writing process do students most need support?

3.

At what stage in the writing process is feedback most effective?

Research Questions

Storyboard

Understanding the Problem

Identifying Patterns in Student Behavior

Based on my observations of student writers throughout 5 years of teaching 7th grade language arts

Insight

An alternative to text is needed to make feedback more accessible to low readers.

Show Insight

Show Insight

Insight

Students should be able to write and receive support without having to switch interfaces.

Insight

Students need outside support to seek feedback while writing.

Show Insight

Insight

Features should store and provide access to past feedback.

Show Insight

Show Insight

Insight

Features should help students understand how the rubric connects to their growth as writers.

Insight

An alternative to email is needed for important student communication.

Show Insight

Research
Review

Insights

Feedback tools should focus on allowing teachers to provide descriptive feedback and avoid using scores whenever possible.

Susan Brookhart

How to Give Effective Feedback to Students

“Students are less likely to pay attention to descriptive feedback if it is accompanied by judgments, such as a grade or an evaluative comment. Some students will even hear ‘judgment’ when you intended description. Some unsuccessful learners have been so frustrated by their school experiences that they might see even an attempt to help them as just another declaration that they are ‘stupid.’”

Susan Brookhart

How to Give Effective Feedback to Students

  Show Insight

“...strategies that help students reflect on their learning are better motivators than grades while those who proposed the resolution acknowledged the difficulty of using more personal forms of assessment, they stated that giving grades in writing courses risk objectifying both students and their writing without regard to the individual goals and backgrounds.”

NCTE Resolution on Grading Writing

Insights

Students need easy access to learning criteria and should be prompted to reflect on the feedback they receive.

 NCTE Resolution on Grading Writing

  Show Insight

“Whenever a technological tool is implemented as part of course instruction (as a means of improving academic writing), instructors need to effectively communicate a) the value of the tool to the students, b) its connection to positive learning outcomes and coursework, and c) best practices that can assist students as they engage with the technology. If not done effectively, the potential for the technology to assist students in the writing process is often negated.”

From a Literature Review on Academic Writing Supports

Insights

New features will not matter if students do not understand what they are for or how to use them.

A Literature Review on Academic Writing Supports

  Show Insight

“I hate writing.

Actually, I don’t hate it so much as I find it, well, probably the most accurate word is agonizing.

And not ‘Should I buy the white iPhone or the black iPhone?’ agonizing. More like red-hot-pokers-in-your-eyes agonizing. I’ve always said that writing is the hardest work I know of and that I can’t understand why anyone would do it unless someone was holding a gun to their head (which, of course, is what deadlines are all about).”

Steve Krug

Rocket Surgery Made Easy

  Show Insight

“Some element of student control is critical; otherwise, blended learning is no different from a teacher beaming online curriculum to a classroom of students through an electronic whiteboard.”

Clifford Maxwell

What Blended Learning Is - And Isn't

Insights

Students need multiple meaningful opportunities to influence the feedback process.

 Clifford Maxwell

What Blended Learning Is - And Isn't

  Show Insight

“From the student’s point of view, the formative assessment ‘script’ reads like this: ‘What knowledge or skills do I aim to develop? How close am I now? What do I need to do next?’”

Susan Brookhart

How to Give Effective Feedback to Students

Insights

All features should help students to answer these three questions throughout the writing process.

Susan Brookhart

How to Give Effective Feedback to Students

  Show Insight

Personas

Visualizing Primary Users

User Journey Map

Modeling the Ideal Student Writing Process

Steps that students were frequently observed skipping are highlighted in  

red

Research Takeaways

What understandings came out of this research that could inform decision making about how to better help students improve their writing?

Research Question

What are the key criteria for features that will help make writing feedback effective?

Is descriptive, helping the student understand where the writing is now and where to focus next.

Can be accessed without interrupting the writing process.

Is accessible regardless of reading level.

Research Question

Where in the writing process do students most need support?

Evaluating their progress towards learning objectives.

Understanding how writing tools work and how they can help.

Using feedback to decide priorities and next steps.

Research Question

At what stage in the writing process is feedback most effective?

While the student is still writing and can use to improve their writing.

When a student is stuck in the writing process.